Cloud (Managed) Services
An annual subscription to Summit’s National Taleo team for daily assistance and interaction to maximize the effectiveness, mitigate risk, and drive efficiencies of managing your Taleo investment. Summit’s Managed Cloud Services provisions Summit’s experienced consultants to assist with ongoing configuration edits (fields, page layout, workflow, Smart Views, system templates, forms, career websites, etc.), reporting, and technical and functional requirements for continued improvement of your solution.
Summit’s Cloud Infrastructure provisions named users to Summit Live*, which is where Summit’s Taleo professionals collaborate with your team, identify and track progress on identified projects and objectives, and allow access to an extensive dynamic knowledge base driven by the community of Summit Taleo professionals and like-users for speed to self service issue resolutions. This service will be active 24/7 and will be staffed by Summit service professionals during normal business days/hours M-F, 8-5 CST.
*Summit Live™ - Summit’s Customer Collaboration, Knowledge Base and Community Portal.
Client Case Studies
Bob’s Discount Furniture needed to fully utilize the capabilities of the Taleo Recruit and Onboarding modules.
Penske Automotive Group was using the TBE Recruit module taking advantage of only the basic implementation. They wanted to explore opportunities to more closely align their processes with TBE and to exploit all of the available functionality.