Managed Services

Summit’s Managed Services encompass operational and application support providing IT, DBA/SysAdmin, and User support, as well as, Hosting, Enhancements, Upgrades, and Implementations.

  • Each customer is assigned a dedicated Account Director and Senior Delivery Manager to support their PeopleSoft needs. By utilizing our state of the art Personal Assistant Portal our clients can monitor the task-level progress of all projects and tickets associated with their PeopleSoft Applications.
  • Virtual employees that cover the entire PeopleSoft portfolio are on call during business hours to assist with support, upgrades, and enhancements – on demand.

Let Summit be your partner and guide as you navigate the peaks and valleys of daily operations within PeopleSoft. Leverage Summit’s Managed Services to capitalize your PeopleSoft investment and mitigate risk. 

Client Case Studies

Children's of Alabama

Children's Human Resources department main objective was to become a paperless environment. To reach this goal, the Summit team executed a three-phased implementation approach for PeopleSoft Modules.

Piggly Wiggly

Piggly Wiggly chose Summit for HCM and Financials Managed Services and worked with network team to decrease PeopleSoft servers from 16 to 8 servers.

Hilton Worldwide

Hilton was undertaking a transformation of its Affiliates back office business processes, functions, systems and reporting capabilities. Hilton chose Summit Technology to assist with the upgrade of HR Core Modules from PeopleSoft 8.9 to 9.1 eliminating customization (i.e. eRecruit) through implementation of inherent application functionality.